Retail Assistant ManagerThe Retail Assistant Manager helps the Store Manager run the day-to-day operations of the retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Store Manager and provided to the franchise owner. The Retail Store Assistant Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development.Compensation, $40,000 to $45,000 depending on skills and experience.ResponsibilitiesHelps with personnel management, which includes recruiting, training, scheduling, and coaching associatesSchedules work assignments and helps facilitate weekly or monthly staff meetingsMonitors, evaluates, and helps maximize customer service delivery and customer satisfactionAvailable to work weekends as requiredHelps develop and implement the store marketing programHelps manage store financials and prepare/provide reportingManages inventoryReviews daily employee timesheets and submits for payroll processingHelps oversee store maintenance, including cleanliness, safety, and organizationPerforms other duties as assignedQualificationsMust have 3 to 5 years of previous customer facing sales experience while supervising staffHigh school diploma or GED requiredAdvanced education degree, coursework, or tech school desiredOne year of supervisory experience in logistics, retail, or other relevant industryP&L experience preferredStrong computer skills, including Microsoft Office and Adobe SuitesOutstanding phone skillsStrong customer service skills and abilitiesBenefitsExcellent Advancement OpportunitiesFlexible Work HoursFlexible ScheduleSick PayInsurance; medical, dental and visionHolidays401K Retirement Savings Plan with matchPaid TrainingEmployee DiscountsUniforms ProvidedFree ParkingWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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